CEO — how to turn your ERP from a source of frustration to a high powered strategic weapon that drives profitability and growth 

The ERP Doctor -- Dr James A Robertson PrEng -- Professional Engineer | Strategic Executive-Level Expert ERP Advisor | Facilitator | Trainer

With decades of experience diagnosing, remediating and optimising ERP systems, The ERP Doctor applies disciplined engineering methods to deliver clarity, control and measurable strategic executive value. His work bridges the gap between technology and leadership, enabling CEOs and C-Suite executives to extract the full strategic power of their ERP investments.

From Strategic Project Leadership that ensures high-value ERP outcomes, to CEO Advisory and Coaching that strengthen executive custody and decision capability; from intensive ERP Pulse Measurements© that diagnose the root causes of failure and prescribe precise corrective actions, to focused Executive Briefings that reveal why performance is falling short — and what to do about it — and comprehensive Four-Day Senior-Management Courses that equip leadership teams to act decisively — The ERP Doctor offers a structured continuum of professional services designed to help executives take charge of their ERP and achieve exceptional results.

Each engagement is engineered to achieve one outcome: an ERP that delivers exceptional strategic and operational performance at the executive level.

This page provides an overview of the diagnostic, briefing, and engagement options available through The ERP Doctor.

Dr James A Robertson PrEng

The ERP Doctor

Hi,

I’m a Professional Engineer with 38 years of experience applying engineering principles to ERP — I love to help organisations to liberate the full value of their ERP Investment at the strategic executive level.

• Author of book The Critical Factors for Information Technology Investment Success (delegates and clients will receive a free pdf copy).
• Creator of the ERP Doctor ERP Accelerator© — a proven methodology for lifting ERP performance.
• Conducted dozens of ERP Pulse Measurement© reviews to diagnose underperforming systems and prescribe solutions.
• Worked with many leading ERP platforms across multiple industries — troubleshooting and fixing root causes.
• Decades of executive-level experience — able to speak the C-Suite’s language with clarity and relevance.
• Delivered over 66 courses and executive briefings, including Why Your ERP Is Not Delivering and How to Fix It.
• Retired military commander (Lieutenant Colonel) — disciplined in ensuring the right information is available at the right time to make the right decisions -- wrong decisions get own forces killed.
• Grounded in economics — understanding how business generates profit.
• Strong strategic background — focusing on why an organization exists and how it thrives.
• Guided the development of numerous strategically innovative software solutions. Acts as a translator between ERP technicians and executives.
• Recognized thought leader in ERP Precision Configuration©.

Today, I help CEOs whose ERP systems are not delivering what was promised to achieve exceptional outcomes.

Whether remediation, re-implementation or replacement is required, I apply the ERP Accelerator© Methodology to unlock exceptional strategic and competitive value.